Legal

Privacy Policy

Last updated: May 26, 2026

PrimeCore LLC ("PrimeCore", "we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit primecore-agency.com (the "Site") or engage our services. By using the Site or our services, you agree to the practices described in this policy.

1. Information we collect

Information you provide

We collect information you voluntarily provide to us when you complete the contact form, request a consultation, or otherwise communicate with us. This may include:

  • Name, email address, phone number, and company name
  • Website URL and information about your business
  • Information about your current advertising spend and goals
  • Any other information you choose to share in the message field

Information collected automatically

When you visit the Site, we and our service providers may automatically collect certain technical information, including:

  • IP address, browser type, device type, and operating system
  • Pages visited, time spent on pages, and referring URLs
  • Cookies and similar tracking technologies (see Cookies below)

Information from our service operations

When you engage us as a client, we access advertising platforms (such as Google Ads, Google Analytics, Meta Ads, and similar) on your behalf under credentials and permissions you grant. We process performance data, campaign data, and aggregated customer data for the purpose of managing and optimizing your campaigns.

2. How we use your information

We use the information we collect to:

  • Respond to your inquiries and consultation requests
  • Provide, maintain, and improve our services
  • Communicate with you about your account, projects, and updates
  • Send service-related emails (we do not send marketing emails without consent)
  • Analyze Site usage and improve user experience
  • Comply with legal obligations and enforce our agreements

3. Cookies and tracking technologies

The Site uses cookies and similar technologies to operate, analyze traffic, and improve your experience. Cookies fall into the following categories:

  • Strictly necessary cookies — required for the Site to function.
  • Analytics cookies — help us understand how visitors use the Site (e.g., Google Analytics).
  • Functional cookies — remember preferences such as form fields you've filled in.

You can control cookies through your browser settings. Disabling cookies may affect Site functionality.

4. How we share information

We do not sell your personal information. We share information only as follows:

  • Service providers — third parties that perform services on our behalf (hosting, analytics, email delivery, payment processing). These providers are contractually bound to protect your information.
  • Advertising platforms — when you engage us as a client, we operate platforms such as Google Ads on your behalf under permissions you grant.
  • Legal requirements — if required by law, court order, or to protect our rights, safety, or property.
  • Business transfers — in connection with a merger, acquisition, or sale of assets, in which case we will notify you in advance.

5. Your rights under GDPR (EU/EEA residents)

If you are located in the European Economic Area, you have the following rights regarding your personal data:

  • Access — request a copy of the personal data we hold about you
  • Rectification — request correction of inaccurate or incomplete data
  • Erasure — request deletion of your data ("right to be forgotten")
  • Restriction — request that we limit how we process your data
  • Portability — request a transferable copy of your data
  • Objection — object to certain types of processing
  • Withdraw consent — withdraw consent at any time where processing is based on consent

Our legal basis for processing personal data includes consent, performance of a contract, compliance with legal obligations, and our legitimate interests in operating our business. To exercise any of these rights, contact us at info@primecore-agency.com.

6. Your rights under CCPA (California residents)

If you are a California resident, the California Consumer Privacy Act ("CCPA") and California Privacy Rights Act ("CPRA") give you the following rights:

  • Right to know — what categories of personal information we collect and how we use it
  • Right to delete — request deletion of personal information we have collected
  • Right to correct — request correction of inaccurate personal information
  • Right to opt out of sale or sharing — PrimeCore does not sell or share personal information for cross-context behavioral advertising
  • Right to non-discrimination — we will not discriminate against you for exercising your CCPA rights

To exercise these rights, contact us at info@primecore-agency.com. We may verify your identity before responding to your request.

7. Data retention

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Inquiry and consultation records are typically retained for up to 24 months. Active client records are retained for the duration of the engagement plus seven (7) years for tax and legal compliance.

8. Data security

We implement reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.

9. International transfers

PrimeCore is based in the United States. If you access the Site from outside the U.S., your information may be transferred to, stored in, and processed in the United States. By using the Site, you consent to this transfer.

10. Children's privacy

The Site is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us and we will take steps to delete it.

11. Third-party links

The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

12. Changes to this policy

We may update this Privacy Policy from time to time. We will post any changes on this page and update the "Last updated" date above. Material changes will be communicated through the Site or by email where appropriate.

13. Contact us

If you have any questions about this Privacy Policy or our data practices, please contact us:

PrimeCore LLC
30 N Gould St Ste R
Sheridan, WY 82801
Email: info@primecore-agency.com
Phone: +1 (657) 520-1873