Terms of Service

Last updated: May 26, 2026

These Terms of Service ("Terms") govern your use of the website primecore-agency.com (the "Site") and any services provided by PrimeCore LLC ("PrimeCore", "we", "us", or "our"). By accessing the Site or engaging our services, you agree to be bound by these Terms. If you do not agree, do not use the Site or our services.

1. Eligibility

You must be at least 18 years old and legally able to enter into binding contracts to use our services. By using our services, you represent and warrant that you meet these requirements and that you have the authority to bind any business entity on whose behalf you act.

2. Services

PrimeCore provides Google Ads management, performance media buying, conversion tracking, account audits, and related advisory services for eCommerce brands. Specific deliverables, scope, and timelines are defined in a written engagement agreement or scope of work between PrimeCore and the client ("Engagement Agreement"). In the event of any conflict between these Terms and an Engagement Agreement, the Engagement Agreement controls for that specific engagement.

3. Client responsibilities

To deliver our services effectively, the client agrees to:

• Provide timely access to advertising accounts, analytics, and any other systems necessary to perform the services
• Maintain ownership of and pay directly for all advertising spend on Google Ads and other platforms
• Provide accurate information about products, margins, business operations, and applicable regulations
• Ensure that advertised products and offers comply with applicable laws and platform policies
• Respond to requests for feedback, approvals, and information in a reasonable timeframe

4. Fees and payment

Fees for ongoing services are billed monthly in advance, on or around the 1st of each month, via the payment method on file. Fees are non-refundable except as expressly stated in our Refund & Cancellation Policy. Late payments may result in suspension or termination of services. The client is responsible for any taxes or duties imposed on the services other than taxes on PrimeCore's net income.

5. Ad spend

Ad budget is paid directly by the client to Google or other advertising platforms using the client's own billing methods. PrimeCore does not handle, mark up, or take a commission on ad spend. PrimeCore is not responsible for charges, billing errors, or disputes between the client and any advertising platform.

6. Ownership and licenses

The client retains full ownership of its Google Ads account, ad creatives, customer data, and business intellectual property. Upon termination of services, PrimeCore will transfer admin access of all accounts and assets to the client and retain no operational rights.

PrimeCore retains ownership of its proprietary frameworks, tools, methodologies, templates, and internal documentation. The client receives a non-exclusive, royalty-free license to use deliverables (such as written strategy documents and reports) for its internal business purposes.

7. Confidentiality

Each party agrees to keep confidential any non-public information disclosed by the other party in connection with the services. Confidential information includes business strategies, financial data, customer lists, and any information marked as confidential. Confidentiality obligations survive termination of the engagement for two (2) years.

8. Performance, no guarantee of results

PrimeCore uses commercially reasonable efforts to deliver high-quality services. However, advertising performance depends on many factors outside our control, including but not limited to: product-market fit, pricing, website quality, fulfillment, customer service, competitive landscape, platform algorithm changes, and macroeconomic conditions. PrimeCore makes no guarantee of specific results, ROAS, sales, traffic, conversions, or revenue.

9. Term and termination

Engagements are month-to-month unless otherwise agreed in writing. Either party may terminate an engagement by providing thirty (30) days written notice. PrimeCore may also terminate the engagement immediately for non-payment, breach of these Terms, fraudulent activity, or violation of advertising platform policies. See the Refund & Cancellation Policy for details.

10. Limitation of liability

To the maximum extent permitted by law, PrimeCore's total aggregate liability arising out of or in connection with the services shall not exceed the total fees paid by the client to PrimeCore in the three (3) months preceding the event giving rise to the claim. In no event shall PrimeCore be liable for indirect, incidental, consequential, special, or punitive damages, including lost profits, lost revenue, or loss of business opportunity, even if advised of the possibility of such damages.

11. Indemnification

The client agrees to indemnify, defend, and hold harmless PrimeCore, its officers, employees, contractors, and affiliates from any third-party claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising out of: (a) the client's products, services, website, or marketing materials; (b) the client's violation of any law, regulation, or third-party right; or (c) the client's breach of these Terms.

12. Disclaimers

The Site and our services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. PrimeCore does not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components.

13. Intellectual property of the Site

All content on the Site, including text, graphics, logos, and design, is the property of PrimeCore LLC or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or reproduce Site content without our prior written permission.

14. Governing law and dispute resolution

These Terms are governed by the laws of the State of Wyoming, USA, without regard to its conflict of law principles. Any dispute arising out of or relating to these Terms or our services shall be resolved by binding arbitration administered in Sheridan County, Wyoming, or in a state or federal court of competent jurisdiction located in Sheridan County, Wyoming. Both parties waive any right to a jury trial.

15. Force majeure

Neither party will be liable for any failure or delay in performance due to causes beyond its reasonable control, including acts of God, natural disasters, pandemics, war, terrorism, civil unrest, government action, or interruption of advertising platforms or internet services.

16. Changes to these Terms

We may update these Terms from time to time. Material changes will be communicated through the Site or by email. Continued use of the Site or our services after changes take effect constitutes acceptance of the updated Terms.

17. Entire agreement

These Terms, together with any Engagement Agreement and our Privacy Policy and Refund & Cancellation Policy, constitute the entire agreement between you and PrimeCore regarding the Site and our services and supersede all prior agreements and understandings.

18. Contact

Questions about these Terms can be directed to:

PrimeCore LLC
30 N Gould St Ste R
Sheridan, WY 82801
Email: info@primecore-agency.com
Phone: +1 (657) 520-1873